Call Center city council Oleiros

Provision of telephone service to the neighboring information by specialized staff in telemarketing techniques, with the following characteristics:

  • Give information concerning the competence of the municipal council services.
  • Report by up to three levels of response.
  • Seek a maximum level of computerization.
  • Designing an open system that allows for continuous development and improvement

Answering questions from citizens about:

  • Institutions, organizations, companies ...
  • Transport, telephone numbers.
  • Daily schedule of public events, shows, conferences, pharmacies, exhibitions, news.
  • Calendar of festivals, exhibitions, fairs ...




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