Call Center Hospital Salnés

PBX service, information and customer service at the Hospital del Salnés.

Among the tasks of the service are:

  • Call the hospital internal and external users by the media at the disposal of the Hospital
  • Providing complete information on user needs and referral to appropriate services or persons.
  • Collecting suggestions, complaints and requests for documentation to be delivered, as well as requests for information and referral to the appropriate service people.
  • Management visit family passes
  • Effective program personnel highlighted in hospital stays to perform the functions entrusted to company training. Planning and implementation of retraining necessary to correct the deficiencies observed.
  • Periodic report to the personnel responsible for the Hospital of Salnés of the progress of work through reports in format and content defined by the Hospital of Salnés




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